HR OFFICER
Location: BIGBREW MAIN OFFICE MALABON
PERMANENT
Job Description:
- The HR Officer is responsible for developing and implementing strategies related to performance management, training and development, and the measurement of HR effectiveness through Key Performance Indicators (KPIs), ensuring all efforts align with the company's strategic goals and operational needs.
- Core Responsibilities
- A. Key Performance Indicators (KPIs) and HR Metrics
- Design and Monitor HR KPIs: Identify, define, and regularly track essential HR metrics (e.g., time-to-hire, employee turnover rate, cost-per-hire, training ROI).
- Data Analysis: Collect, analyze, and present HR data and trends to management to support strategic decision-making and identify areas for process improvement.
- Reporting: Prepare periodic reports on HR performance against set KPIs, highlighting achievements and recommending corrective actions for deficiencies.
- B. Performance Evaluation and Management
- Process Management: Oversee the entire employee performance evaluation cycle, including goal setting, mid-year check-ins, and annual reviews.
- System Implementation: Design and implement effective performance appraisal tools (e.g., rating scales, 360-degree feedback mechanisms) that are fair, transparent, and aligned with job roles.
- Training & Coaching: Conduct training sessions for managers and employees on how to effectively use the performance management system, set SMART goals, and provide constructive feedback.
- Documentation: Ensure all performance documentation is accurately recorded, maintained, and compliant with company policy and legal requirements.
- C. Learning and Development (L&D)
- Needs Assessment: Conduct Training Needs Assessments (TNA) across departments to identify skill gaps and determine necessary training programs.
- Program Development: Develop, coordinate, and implement effective L&D programs, including in-house training, external seminars, workshops, and coaching.
- Budget Management: Manage the L&D budget, ensuring resources are allocated efficiently to maximize training effectiveness and impact on business performance.
- Evaluation of Effectiveness: Measure and report on the effectiveness and impact of training programs (e.g., through post-training assessments or Training ROI analysis).
- D. General HR Administration
- Assist in talent acquisition and onboarding processes as needed.
- Handle employee relations issues related to performance concerns.
Qualifications:
- Education: Bachelor's Degree in Human Resources Management, Psychology, Business Administration, or a related field.
- Experience: Minimum of 2-3 years of proven experience in an HR role, with direct responsibility for Performance Management, L&D, or HR Analytics.
- Knowledge Comprehensive understanding of Philippine Labor Laws is highly preferred.
- Key Skills: Analytical Skills: Highly proficient in data gathering, analysis, and reporting (especially using MS Excel or HRIS).
- Communication: Excellent written and verbal communication, presentation, and facilitation skills.
- Project Management: Ability to manage multiple projects (e.g., annual review cycle, training calendar) simultaneously.
- Technology: proficiency in using HR Information Systems (HRIS) and L&D platforms.